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PECB ISO-22301-Lead-Implementer Exam Syllabus Topics:
Topic
Details
Topic 1
Topic 2
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Topic 4
Topic 5
Topic 6
PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q70-Q75):
NEW QUESTION # 70
Which of the following can be used as a performance indicator to evaluate the performance of the BCMS?
Answer: C
Explanation:
* ISO 22301:2019 Clause 9.1 - Performance IndicatorsPerformance indicators are metrics that evaluate the effectiveness and efficiency of the BCMS. Measuring the cost of disruptions can provide critical insights into system resilience and areas for improvement.
* ISO 22313:2020 Guidance on Monitoring and MeasurementThe cost of disruptions is an example of a financial metric that helps organizations assess the impact of incidents and the efficacy of business continuity strategies.
* Clarification of Options
* Option Ais irrelevant as the number of employees doesn't reflect BCMS performance.
* Option Bis a valid financial metric directly tied to BCMS performance.
* Option Cmay relate to impacts but is less comprehensive than average disruption cost.
NEW QUESTION # 71
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
In Scenario 3, at which level did the organization evaluate the effectiveness of the training activities?
Answer: C
NEW QUESTION # 72
What is one of the responsibilities of an internal auditor?
Answer: A
NEW QUESTION # 73
Scenario:
Marketiser, a marketing company in Florida specializing in branding, advertising, market research, and design services, primarily serves small and medium-sized enterprises. After a devastating hurricane caused severe flooding and rendered its office unusable, Marketiser decided to implement a BCMS based on ISO 22301 to handle such disruptions.
The company formed a project team of four members from various departments and appointed Danielle as the project manager. Danielle conducted a comprehensive business impact analysis (BIA) focusing on activities related to data loss and backup recovery, recognizing the critical importance of safeguarding digital assets.
She set specific recovery objectives, including a one-day recovery point objective (RPO) and a two-day recovery time objective (RTO).
Based on the BIA outcomes, the team chose a business continuity strategy that involved relocating preconfigured trailers with essential hardware and connectivity to an alternate site. Considering Marketiser's vulnerability to hurricanes, the strategy allowed swift activation and relocation with minimal lead time. To validate their strategy, Danielle and the team conducted real-time recovery exercises, testing their ability to restore data and resume critical operations within the defined RTO.
Danielle and the implementation team conducted a business impact analysis (BIA) for all activities related to data loss and backup recovery. Is this acceptable?
Answer: B
Explanation:
BIA in ISO 22301
* The BIA focuses on understanding the criticality of business functions, which helps define specific recovery objectives like RTO and RPO (Clause 8.2.2).
Analysis for Data Loss and Backup Recovery
* Conducting a BIA on activities related to data loss and backup recovery is acceptable, as it ensures a targeted approach to identifying continuity needs and objectives.
Impact Criticality Evaluation
* ISO 22313 supports grouping related activities within a BIA for better alignment with the organization' s continuity strategy.
NEW QUESTION # 74
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meetcustomers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
As stated in Scenario 3, the BCM team communicated the importance of the BCMS and explained the policy through a video. Is this acceptable?
Answer: B
Explanation:
Communication of Business Continuity Policy:
* ISO 22301:2019 Clause 5.2.2 requires that the business continuity policy becommunicated within the organization, using methods appropriate to the context of the organization and the intended audience.
Flexibility in Communication Methods:
* ISO 22301 does not prescribe specific methods for policy communication, allowing for innovative and engaging approaches such as videos, which are effective for raising awareness and ensuring understanding among employees.
Belle's Approach:
* In the scenario, the BCM team created an instructional video explaining the business continuity policy and used a subsequent training program to reinforce understanding. This multimodal communication strategy complies with ISO 22301 requirements and demonstrates adaptability to the organization's needs.
Evaluation of Other Options:
* Verbal-only communication by top management (Option B) limits reach and engagement.
* Restricting communication to formal methods like emails or meetings (Option C) neglects the effectiveness of alternative formats tailored to staff learning preferences.
Conclusion:
* The use of a video is acceptable and aligns with ISO 22301 guidelines for policy communication, promoting widespread awareness and understanding.
NEW QUESTION # 75
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